In This Article:

Cloudflare Migration Overview

At liveedit, we are committed to continuously improving the security and performance of our platform. As part of this effort, we're excited to introduce a new feature that will enhance your website's protection and speed. This update involves connecting your site to Cloudflare, a leading cloud-based security and performance solution.


To complete this migration, you will need to make mandatory DNS record changes by Sunday, May 31st, 2026.

If your domain is not migrated by Sunday, May 31st, 2026, your liveedit website will no longer be accessible to visitors from your domain.


To ensure a smooth transition, these changes will be completed in two separate phases, and details will be sent via email.

  • Phase 1 - Domain Validation (In Progress)
  • Phase 2 - Update DNS Records (Starting Soon)


Phase 1 Overview

To validate and secure your site with Cloudflare, you'll need to add two DNS records within your domain provider settings. We recommend calling your domain provider's support and requesting that they make these changes on your behalf.

These record details were provided to you via email from our team. If you are unable to locate the email or need it provided again, please Submit a Ticket.


Alias, Host, or NameTypePoints to, Data, or Value
_cf-custom-hostnameTXTPlease check your email for this unique value
_acme-challengeCNAMEyour_domain_name.ea56cdc951f52bb8.dcv.cloudflare.com

Example:
Here is an example of Phase 1 records added in GoDaddy for our own domain of liveedithelp.com


Phase 2 Overview

Once your domain is validated and confirmed by our team, email instructions will be sent when Phase 2 is ready. We anticipate starting Phase 2 this week. 


FAQ

Will there be any downtime after I update my DNS records in Phase 1 or 2?
No downtime is anticipated for Phase 1 or 2 when updating your DNS records.


What happens if I do not change my IP address? 

Your domain will no longer be connected to your liveedit website. However, your liveedit website will still be accessible from your built-in liveedit URL.


Will my monthly subscription cost change?

Our monthly subscription cost will not be changing at this time. 


I have multiple domains, do I enter the same records?

Phase 1 requires you to add unique DNS records for each domain to validate. Our team will send you details for each domain connected. 


Can I still use the older IP addresses? 

Our older IP addresses of 161.47.102.211 or 50.56.7.147 will no longer function after May 31st, 2026. 

 

What happens to my SSL Certificate? 

SSL Certificates will be set up for all connected domains.

 

Can liveedit make this DNS change for me?  

Our team does not have access to your DNS records. We recommend first contacting your DNS support and requesting that they make the change on your behalf.


I have a new domain I wish to connect to. What do I do first?

Please Submit a Ticket, and our team will provide the necessary next steps.



We recommend first contacting your DNS support and requesting that they make the change on your behalf, but we do offer the option of a one-on-one over Zoom with a member of our U.S.-based support team who can help walk you through the migration over a screenshare session.


Appointment Details:

  • One-on-one Zoom support with a U.S.-based team member.

  • Walk through the DNS settings for Cloudflare Migration
  • 20-minute appointment for $20 USD
  • All appointments are non-refundable.
  • Time slots are released up to 2 weeks in advance.
  • Evening and weekend appointments are not available.
  • You must join from your computer to utilize Zoom Screen Share options.