Business Hours
Our U.S.-based team is available Monday through Friday, 8:00 AM to 5:00 PM Central Time. We’re closed on weekends and all U.S. holidays. We don’t currently offer phone or chat support, so tickets are the best way to get in touch.
Need help? Submit a ticket.
Submitting a ticket is the fastest way to reach us. Once you submit, you’ll get an automated confirmation email with your ticket number. Our team will review and reply as soon as possible during business hours.
Billing Questions
For questions about your monthly subscription, email billing@liveeditplatform.com.
Paid Support Appointments
We also offer paid one-on-one screen-share sessions with our support team. Learn more or schedule a session.