In This Article:


Hours

Our US-based support team is available between 8:00 AM to 5:00 PM Central Time (US) Monday through Friday

Please Note: We are closed Saturday/Sunday and for all US Holidays.


Billing

If you have any questions regarding your monthly subscription payments, please contact our Billing team by emailing billing@liveeditplatform.com or calling (888) 646-8828 ext 4 during the hours of 9:00 am to 5:00 pm Central Time Monday through Friday. 


Support

The best way to reach our support team is by Submitting a Ticket. Once submitted, you will receive an automated email acknowledging that we have received your request and provide you with a ticket number. Our team will then review your request and responded back as soon as we can.

Please Note: We do not currently offer phone or chat support.


Appointments

We offer both Support and Design appointments that are held over Zoom to connect one-on-one with a member of our team. To learn more, please click on the respective links below: