Our U.S.-based team is available Monday through Friday, from 8:00 AM to 5:00 PM Central Time. We are closed on weekends and all U.S. holidays.

Billing:

For questions regarding your monthly subscription or account status, please contact our Billing team at billing@liveeditplatform.com.

Support:

Submit a Ticket: The fastest way to get help is to Submit a Ticket. You'll receive an automated confirmation email with your ticket number, and our team will respond as soon as possible during business hours.

Paid Support Appointments: Connect one-on-one over a paid screen share meeting.  To learn more or to schedule a session, please Click Here.

Please note that we don't currently offer phone or chat support.